Refund Policy

Last updated: 5 August 2026

This Refund Policy explains how payments and refunds work for paid subscriptions to Proba.run (the “Service”), operated by Vladyslav Kaplin, a private entrepreneur (FOP) registered in Ukraine. It supplements our Terms of Service. You can contact us at [email protected].

Merchant of Record

Paid subscriptions are sold and processed by our payment provider acting as Merchant of Record; its checkout terms apply to the purchase alongside our Terms of Service.

Subscriptions and cancellation

The Service is a subscription service provided continuously from the moment of payment. Payments are non-refundable: when you cancel, your subscription remains active until the end of the paid billing period, and no refund or credit is provided for the remaining time, except where a refund is required by applicable consumer-protection law.

Billing errors

If a charge is incorrect — for example a billing error or a duplicate payment — contact us at [email protected] within 14 days of the charge and we will correct it and refund the difference.

Try before you pay

Before paying, you can evaluate the Service on the free trial and the Free plan, so you can make sure the Service fits your needs before purchasing a subscription.